Privacy Policy (New Zealand)

1) What we collect

• Account and contact details (e.g., name, email, login credentials).
• Age-gate signals (e.g., confirmation you meet minimum age requirements, or related status flags).
• Device and usage data (e.g., IP address, browser type, pages viewed, approximate location derived from IP, timestamps).
• Cookies and similar tech for essential functionality, preferences, and analytics.
• Support communications (messages you send us and our replies).

2) How we use your information

• Provide and operate the Site, create and manage accounts, and verify eligibility/age-gate responses.
• Improve performance, user experience, and security monitoring (including fraud and abuse prevention).
• Respond to enquiries and provide customer support.
• Send service-related notices; marketing messages only where permitted and with opt-out options.
• Meet legal and regulatory obligations in New Zealand.

3) Sharing and disclosures

We may share personal information with:

• Service providers (e.g., hosting, analytics, email/support tools) who process data on our instructions.
• Professional advisers (legal, accounting) where necessary.
• Authorities where required or permitted by law, or to protect rights, safety, and security.
• Business changes (e.g., restructure, sale) subject to appropriate safeguards.

4) Cookies and analytics

We use essential cookies for Site operation and may use analytics cookies to understand traffic and usage. You can control cookies through your browser settings; blocking some cookies may affect functionality.

5) Storage, security, and retention

We take reasonable security safeguards to protect information from loss, misuse, and unauthorised access, use, modification, or disclosure. We keep personal information only as long as needed for the purposes above, unless a longer period is required or permitted by law. We then delete or de-identify it where practicable.

6) International transfers

Some service providers may store or process information outside New Zealand. Where this occurs, we take steps consistent with the Privacy Act 2020 to help ensure comparable protection (for example, contractual protections and supplier due diligence).

7) Your rights (access and correction)

You may request access to, or correction of, personal information we hold about you. If we decline a request, we will explain why (where required) and how you can complain. To make a request, contact us using the details below.

8) Complaints

If you have a privacy concern, please contact us first and we will try to resolve it. You may also complain to the Office of the Privacy Commissioner (NZ): privacy.org.nz.